I recently started a new job working for Canyon Explorers and I was so excited to get immersed in the tourism sector. However, I thought ‘How am I going to promote this adventure and motivate people to go for it if I have never tried it before myself?’. Our wonderful guides arranged to take me out on a trip and show me the ropes – literally.
After an awesome start of zip-lining, abseiling and sliding, I suddenly found myself standing on a cliff, staring into the canyon below me wondering “What if I don’t jump correctly? What if something goes wrong?”. I was feeling nervous and apprehensive. My guides gave me clear instructions and were so patient, attentive and reassuring that my fears soon vanished and I realised I was in the safest hands possible. I took the leap and jumped into the crystal clear pool at the foot of a gushing waterfall. It was one of the most exhilarating experiences of my life!
I realised that canyoning is not about risk, but about trust – trusting yourself to succeed and trusting the guides to get you through the canyon safely. It’s about challenging yourself to try things that you may never have done otherwise. It’s about feeling excitement, nerves, adrenalin and ultimately a sense of joy and achievement. It made me realise that the company I now work for not only pride themselves on safety, but also excels in customer service and satisfaction, mainly due to the incredible guides that work for us. They are so passionate about what they do and really care about the enjoyment of their customers. They have such a soothing, calming presence that somehow makes your doubts and fears disappear. They give you a sense of confidence that you didn’t realise was within you, which enables you to ‘go forth and conquer’!
I am so proud to work for this company and experience the outstanding adventures that they offer. Canyoning opened my mind and body to new challenges and thrills and I have no doubt that you will experience them too if you take the plunge.
Here is a list of the main reasons why Canyon Explorers goes above and beyond to ensure your ultimate enjoyment, satisfaction and safety!
EXTRA GUIDES …… MEANS EXTRA SAFETY
We are the only canyoning company in New Zealand to guarantee two guides on every trip. This provides extra help and reassurance for those who are a bit apprehensive about canyoning. It offers an extra pair of hands to the trip leader if the conditions are a bit more challenging and it automatically puts the customer at ease knowing they have two guides looking out for them rather than on a solo-guided trip.
Our canyons feature more waterfalls, natural water slides and deep, crystal clear pools than any other canyoning operator in Queenstown. When you come canyoning with us, you’ll get to experience a whole range of adventure experiences in one trip including zip lining, abseiling, hiking, climbing, pool jumps and sliding. It really is a natural water park!
CHALLENGE BY CHOICE
We know that what’s easy for some people will be challenging for others. We believe that everyone should be able to choose their challenge and feel confident and happy on our adventures rather than feeling nervous and panicked. Our trips include features that some may find a little too challenging, but our experienced guides are more than happy to provide alternatives to ensure that you are comfortable during the entire trip. It isn’t about ability – it is about your personal comfort zone and about having fun!
WE GO THE EXTRA MILE
We are the only canyoning provider to provide heated change rooms, hot showers, on-site toilet facilities, hot drinks and a comfortable outdoor setting to relax in after trips.
Our base holds over 300 new wetsuits, canyon boots, gloves, helmets and other gear – ensuring that we will never run out of clean, dry equipment.
We have a shop conveniently located right in the center of town and are open 7 days a week from 7.30am. Our friendly team are here to answer all of your questions and help you with your adventure needs. We also conduct all of our pre-trip briefings here in our comfortable departure lounge so you’ll know exactly what to expect before you head out on your trip.
It is all of these extra little touches that make Canyon Explorers the number one choice for your canyoning adventure of a lifetime.
I am so happy that I had this experience first-hand as I can now appreciate the joy of our customers as they return from their trips full of happiness, achievement and self-satisfaction.
Rebecca – Frontline Crew