Canyoning For The First Time

I recently started a new job working for Canyoning Queenstown and I was so excited to get immersed in the tourism sector. However, I thought ‘How am I going to promote this adventure and motivate people to go for it if I have never tried it before myself?’. Our wonderful guides arranged to take me out on a trip and show me the ropes – literally.

After an awesome start of zip-lining, abseiling and sliding, I suddenly found myself standing on a cliff, staring into the canyon below me wondering “What if I don’t jump correctly? What if something goes wrong?”. I was feeling nervous and apprehensive. My guides gave me clear instructions and were so patient, attentive and reassuring that my fears soon vanished and I realised I was in the safest hands possible. I took the leap and jumped into the crystal clear pool at the foot of a gushing waterfall. It was one of the most exhilarating experiences of my life!

I realised that canyoning is not about risk, but about trust – trusting yourself to succeed and trusting the guides to get you through the canyon safely. It’s about challenging yourself to try things that you may never have done otherwise. It’s about feeling excitement, nerves, adrenalin and ultimately a sense of joy and achievement. It made me realise that the company I now work for not only pride themselves on safety, but also excels in customer service and satisfaction, mainly due to the incredible guides that work for us. They are so passionate about what they do and really care about the enjoyment of their customers. They have such a soothing, calming presence that somehow makes your doubts and fears disappear. They give you a sense of confidence that you didn’t realise was within you, which enables you to ‘go forth and conquer’!

I am so proud to work for this company and experience the outstanding adventures that they offer. Canyoning opened my mind and body to new challenges and thrills and I have no doubt that you will experience them too if you take the plunge.

Here is a list of the main reasons why Canyoning Queenstown goes above and beyond to ensure your ultimate enjoyment, satisfaction and safety!


We are the only canyoning company in New Zealand to guarantee two guides on every trip. This provides extra help and reassurance for those who are a bit apprehensive about canyoning. It offers an extra pair of hands to the trip leader if the conditions are a bit more challenging and it automatically puts the customer at ease knowing they have two guides looking out for them rather than on a solo-guided trip.


Our canyons feature more waterfalls, natural water slides and deep, crystal clear pools than any other canyoning operator in Queenstown. When you come canyoning with us, you’ll get to experience a whole range of adventure experiences in one trip including zip lining, abseiling, hiking, climbing, pool jumps and sliding. It really is a natural water park!


We know that what’s easy for some people will be challenging for others. We believe that everyone should be able to choose their challenge and feel confident and happy on our adventures rather than feeling nervous and panicked. Our trips include features that some may find a little too challenging, but our experienced guides are more than happy to provide alternatives to ensure that you are comfortable during the entire trip. It isn’t about ability – it is about your personal comfort zone and about having fun!


We are the only canyoning provider to provide heated change rooms, hot showers, on-site toilet facilities, hot drinks and a comfortable outdoor setting to relax in after trips.

Our base holds over 300 new wetsuits, canyon boots, gloves, helmets and other gear – ensuring that we will never run out of clean, dry equipment.

We have a shop conveniently located right in the center of town and are open 7 days a week from 7.30am. Our friendly team are here to answer all of your questions and help you with your adventure needs. We also conduct all of our pre-trip briefings here in our comfortable departure lounge so you’ll know exactly what to expect before you head out on your trip.

It is all of these extra little touches that make Canyoning Queenstown the number one choice for your canyoning adventure of a lifetime.

I am so happy that I had this experience first-hand as I can now appreciate the joy of our customers as they return from their trips full of happiness, achievement and self-satisfaction.

Rebecca – Frontline Crew


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Canyoning.co.nz and ViaFerrata.co.nz have relaunched as Canyon Explorers. Same epic team, same amazing adventures



LANGUAGE: English, Spanish & Sarcasm

Meet Andee a.k.a Diesel. Andee is passionate about women’s involvement in outdoor sports and is a fantastic role model – canyoning, kayaking, hiking and getting involved in all adrenaline sports!
She loves Queenstown for all of its outdoor adventures, as well as being a great spot to people watch and hang out with the cute ducks (Andee is obsessed about the ducks!).
Her relaxing days off include working in her garden or laying on the couch demolishing pizza and pineapple soft serve ice cream. Fun fact: Andee’s favourite Cards Against Humanity white card is “Bees”?!?


Frontline Staff


Bob worked with us over winter and we managed to convince him to stay for the summer!
Actually, he just realised that there were still many adventures to be had here in Queenstown, but we’re totally going to take credit for it. He’s passionate about skiing and when he’s not at work you’ll find Bob going up and down the mountain using a variety of apparatus, often eating his favourite food, ice cream at the same time.
Fun fact about Bob – he has a Masters Degree in Physics from the University of Oxford! We encourage everybody to ask Bob about all things physics – Why is the sky blue? What is centrifugal force? We haven’t been able to stump him yet!




Kaden is our Head Guide and is from Utah. He is super passionate about climbing, skiing, and most of all canyoning.
In his own words, he enjoys being super badass – if he is not enjoying the great outdoors then you will usually find him in the gym pumping some iron! Kaden has spent the last 6 years as a canyon guide in the deserts of southern Utah (specifically Zion National Park) in the summer and skiing in winter.
In 2015 he decided to chase the summer and came to the (in his own words) “most beautiful country in the Southern Hemisphere” and has kept coming back since. Kaden’s fun fact is that his mom thinks he’s super rad, we tend to agree!


adventure guide

Nationality: American
Language: English & Spanish
Guiding Experience: New Zealand

We’re stoked to have Taylor a.k.a Dragon back for his second year with us! After guiding here last season, Taylor couldn’t wait to come back and get up to all things radical. On his days off, you’ll find Taylor with taco in hand, listening to the guy that sings with his dog. You know the one.
His spirit animal is a crow and he is passionate about ‘getting stoked out of his mind’ – his exact words. We dare you to bring Taylor some celery and when you do, you might get to hear his extremely loud scream which could possibly be his super power.



NATIONALITY: English – Kiwi 
LANGUAGE: English, French, German
GUIDING EXPERIENCE: Switzerland & New Zealand

Alex, better known as The Machine, is British but claims that she is also part Kiwi. We convinced her to come to Queenstown by promising her beautiful canyons, sick mountain biking and incredible people. So far, we’re living up to her expectations!
On her days off you’ll find Alex hanging out with Bruce, her beloved bike, eating all the food (her exact words) and smashing the boys at the gym. Her six pack is waay better than theirs! She plays a mean flute, is slightly obsessed about peanut butter and passionate about hummus.
Interesting fact – Alex can’t stand watching or hearing people brush their teeth! Anyone got a toothbrush?!?



GUIDING EXPERIENCE: New Zealand & Switzerland

Riki spent most of his childhood in a tiny town called Waikari in the Cantebury area, mixed with a short stint in Papua New Guinea.
Passionate about positive adventure experiences, Riki has guided in Auckland, Abel Tasman, Wanaka and Switzerland. Riki came to Queenstown to continue developing his professional career and to make the most of all the adventures in the adventure capital of the world!
When Riki isn’t working with our team on creating awesome experiences, you’ll find him obsessing over wind patterns, running off very high cliffs with a parachute or kite surfing. He literally drools over the salads at Big Fig but has no respect for lovers of pineapple on pizza!